At Dylan Treks, we are committed to delivering your products safely and efficiently. Please read our shipping guidelines carefully.
1. Shipping Method
All orders are fulfilled through cash on delivery. Our delivery partners ensure that your items reach you securely and on time.
2. Delivery Time
- Delivery times may vary depending on your location.
- Estimated delivery ranges from 3 to 10 business days for most areas.
- While we strive to meet these timelines, unforeseen circumstances such as weather, traffic, or logistical delays may affect delivery.
3. Shipping Charges
Shipping charges, if applicable, will be calculated and communicated at the time of order confirmation.
4. Order Tracking
You will receive updates regarding the status of your delivery. Tracking information may be provided where available to help you plan for receipt of your items.
5. Delivery Issues
- Please ensure that the delivery address and contact information are accurate.
- In case of failed delivery attempts due to incorrect address or unavailability, additional charges may apply for re-delivery.
- If your order is lost or damaged during transit, please contact us immediately for resolution.
6. Acceptance of Delivery
All deliveries are to be accepted by the recipient. Please inspect the package at the time of delivery to ensure it is in good condition before making the payment.
7. Contact Us
For any questions regarding returns or refunds, please contact our support team at [email protected].